Frequently asked questions

What services does Poop SOS provide?

Poop SOS offers expert pooper scooper services and pet waste removal for both residential and commercial properties across Orange County. Our services include routine cleanups, one-time visits, yard deodorization, and special event waste management.

What happens if the weather is bad?

In most cases, we continue service during light rain or mild weather conditions. However, for safety reasons, we may reschedule in cases of severe weather like heavy rain, lightning, or flooding. We'll always notify you if any changes are necessary.

How often can I schedule service?

We offer flexible scheduling: weekly, bi-weekly, or multiple times per week. We also offer one-time cleanups for special occasions or when you just need a refresh. Let us know what works best for your household or business.

Do you offer a satisfaction guarantee?

Yes! Your satisfaction is our priority. If you're not happy with your service, just let us know within 24 hours, and we’ll return to make it right—at no extra cost.

Is there a contract or long-term commitment?

Nope! Poop SOS believes in keeping things simple. There are no contracts, cancellation fees, or long-term commitments. You can pause or cancel service anytime.

How does billing work?

We offer simple, transparent billing. Most customers are billed monthly or per service visit, depending on your plan. We accept major credit cards and send invoices via email for your convenience. You can manage everything securely through your online account.

Are your technicians trained and insured?

Yes. Our technicians are trained in safe and sanitary waste removal practices. They are background-checked, professional, and fully insured to ensure peace of mind.

Do you service my area?

We serve all of Orange County, including Irvine, Anaheim, Costa Mesa, Santa Ana, Huntington Beach, and surrounding cities. Not sure? Contact us and we’ll confirm.

How do I get started?

It’s easy! Call us or visit our website to request a free quote. We’ll set up your custom service plan and schedule your first visit—fast and hassle-free.

Why should I choose Poop SOS?

We’re local, dependable, and committed to helping Orange County stay clean—one yard at a time. With transparent pricing, flexible plans, and eco-conscious practices, Poop SOS is your go-to partner for pet waste management.